Cookie Policy
Effective Date: February 1, 2024
Last Updated: March 1, 2025
1. Introduction
MANUPATI PRIVATE LIMITED (“Company”, “We”, “Us”, “Our”) uses cookies and similar tracking technologies on our website and digital services. This Cookie Policy explains what cookies are, how we use them, the types of cookies we deploy, and how you can control them.
Company Details:
- Name: MANUPATI PRIVATE LIMITED
- CIN: U62099TN2023PTC161160
- Registered Address: No. 19/35, V51 Situated on First Floor, Mount Road, Little Mount, Chennai-600015, Tamil Nadu, India
- Website: www.manupati.in
- Contact Email: [email protected]
- Contact Phone: +91 - 9444444139
This Cookie Policy should be read in conjunction with our Privacy Policy.
2. What Are Cookies?
2.1 Definition
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They contain information that helps websites remember your preferences, improve functionality, and provide analytics about website usage.
2.2 How Cookies Work
When you visit our website:
- First Visit: Cookies are downloaded to your device with your browser’s permission
- Subsequent Visits: Your browser sends these cookies back to our website
- Recognition: Our website recognizes your device and can remember your preferences
- Functionality: This enables personalized experiences and improved website performance
2.3 Types of Cookies by Duration
Session Cookies:
- Temporary cookies that expire when you close your browser
- Used for essential website functionality during your visit
- Do not collect personal information from your device
Persistent Cookies:
- Remain on your device for a specified period or until manually deleted
- Remember your preferences across multiple visits
- Help improve user experience and website performance
3. Legal Framework and Consent
3.1 Compliance
Our cookie usage complies with:
- Digital Personal Data Protection Act, 2023
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices) Rules, 2011
- Indian Contract Act, 1872
- Consumer Protection Act, 2019
3.2 Consent Management
Implied Consent: By continuing to use our website, you consent to our use of strictly necessary cookies.
Express Consent: For non-essential cookies, we obtain your explicit consent through:
- Cookie consent banners
- Browser settings
- Opt-in mechanisms for marketing cookies
- Clear information about cookie purposes
3.3 Consent Withdrawal
You can withdraw your consent at any time by:
- Changing your browser settings
- Using our cookie preference center
- Contacting us directly
- Deleting existing cookies from your device
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
Purpose: Essential for website functionality and security Legal Basis: Legitimate interest for service provision Duration: Session-based and short-term persistent
Examples:
- Security Cookies: Protect against unauthorized access and fraud
- Load Balancing: Distribute traffic across our servers
- Session Management: Maintain your browsing session
- CSRF Protection: Prevent cross-site request forgery attacks
Data Collected:
- Session identifiers
- Security tokens
- Load balancing information
- Basic device and browser information
4.2 Performance and Analytics Cookies
Purpose: Understand website usage and improve performance Legal Basis: Legitimate interest with opt-out options Duration: Typically 1-2 years
Third-Party Services:
- Google Analytics: Website traffic analysis and user behavior insights
- Server Monitoring Tools: Performance metrics and uptime monitoring
- Error Tracking: Identify and resolve technical issues
Data Collected:
- Page views and session duration
- Traffic sources and referral information
- Device and browser specifications
- Geographic location (country/city level)
- User interaction patterns
4.3 Functional Cookies
Purpose: Enhance user experience and remember preferences Legal Basis: Legitimate interest and user convenience Duration: Varies from session to 1 year
Functions:
- Language Preferences: Remember your preferred language settings
- Display Preferences: Font size, theme, and layout choices
- Form Data: Remember information in contact forms (non-sensitive)
- Accessibility Settings: Screen reader compatibility and navigation aids
Data Collected:
- Language and region preferences
- Display and accessibility settings
- Non-sensitive form inputs
- User interface preferences
4.4 Marketing and Advertising Cookies
Purpose: Deliver relevant advertising and measure campaign effectiveness Legal Basis: Explicit consent required Duration: Typically 30 days to 2 years
Social Media Platforms:
- Facebook Pixel: Track conversions and create custom audiences
- LinkedIn Insight Tag: Measure campaign performance and retargeting
- Instagram Tracking: Analyze social media advertising effectiveness
- YouTube Analytics: Monitor video engagement and advertising metrics
Marketing Tools:
- Google Ads: Conversion tracking and remarketing campaigns
- Email Marketing Platforms: Track email engagement and website visits
- CRM Integration: Connect website visits with lead management systems
Data Collected:
- Advertisement interactions and clicks
- Conversion events and sales attribution
- Custom audience data for retargeting
- Campaign performance metrics
- Cross-platform user behavior
4.5 Third-Party Cookies
Purpose: Services provided by external companies Legal Basis: Based on specific service requirements Management: Controlled by respective third-party privacy policies
Common Third-Party Services:
- Payment Processors: Secure transaction processing
- Content Delivery Networks (CDN): Faster content loading
- Customer Support Tools: Live chat and help desk functionality
- Social Media Widgets: Share buttons and embedded content
- Security Services: DDoS protection and threat detection
5. Cookie Management and Your Choices
5.1 Browser Settings
Google Chrome:
- Click on “Settings” → “Privacy and security” → “Cookies and other site data”
- Choose your preferred cookie settings
- Manage exceptions for specific websites
- Clear existing cookies if desired
Mozilla Firefox:
- Go to “Settings” → “Privacy & Security”
- Under “Cookies and Site Data,” select your preferences
- Use “Manage Data” to view and delete specific cookies
- Enable “Enhanced Tracking Protection” for additional privacy
Safari:
- Go to “Preferences” → “Privacy”
- Choose “Block all cookies” or customize settings
- Use “Manage Website Data” to view and remove cookies
- Enable “Prevent cross-site tracking” for enhanced privacy
Microsoft Edge:
- Click “Settings” → “Cookies and site permissions”
- Adjust cookie settings under “Cookies and stored data”
- Manage permissions for specific sites
- Use “Clear browsing data” to remove existing cookies
5.2 Mobile Devices
iOS (iPhone/iPad):
- Go to “Settings” → “Safari” → “Privacy & Security”
- Toggle “Block All Cookies” or choose “Block Cross-Site Tracking”
- Use “Clear History and Website Data” to remove existing cookies
Android:
- Open Chrome browser → “Settings” → “Site settings” → “Cookies”
- Choose to allow or block cookies
- Clear browsing data to remove existing cookies
5.3 Opt-Out Tools
Digital Advertising Alliance (DAA): Visit www.aboutads.info/choices for opt-out tools
Network Advertising Initiative (NAI): Use www.networkadvertising.org/choices for additional opt-out options
Google Ads Settings: Manage Google advertising preferences at www.google.com/settings/ads
Facebook Ad Preferences: Control Facebook advertising at www.facebook.com/ads/preferences
5.4 Impact of Disabling Cookies
If you disable all cookies:
- Some website features may not function properly
- You may need to re-enter information on each visit
- Personalized content and preferences will not be saved
- Security features may be compromised
If you disable marketing cookies only:
- You may see less relevant advertisements
- Advertising frequency may not be controlled
- Cross-platform advertising insights will be limited
- Campaign effectiveness measurement will be reduced
6. Cookie Security and Data Protection
6.1 Security Measures
Technical Safeguards:
- Encryption: All cookies containing sensitive data are encrypted
- Secure Transmission: Cookies are transmitted over HTTPS connections
- Access Controls: Limited access to cookie data based on business need
- Regular Audits: Periodic review of cookie usage and security practices
Data Minimization:
- We collect only necessary information through cookies
- Cookie data is anonymized where possible
- Regular deletion of expired or unnecessary cookie data
- Minimal data retention periods
6.2 Cross-Border Data Transfers
Domestic Processing: Most cookie data is processed within India
International Transfers: When necessary, we ensure:
- Adequate protection standards in destination countries
- Appropriate contractual safeguards with third-party processors
- Compliance with Indian data protection requirements
- User notification about cross-border transfers
6.3 Data Retention
Retention Periods:
- Session Cookies: Deleted when browser session ends
- Functional Cookies: 30 days to 1 year based on purpose
- Analytics Cookies: Maximum 26 months (Google Analytics default)
- Marketing Cookies: 30 days to 2 years based on campaign requirements
Automatic Deletion: Cookies are automatically deleted when retention periods expire
7. Your Rights Regarding Cookies
7.1 Access and Control
You have the right to:
- Know: Understand what cookies we use and why
- Access: Request information about cookies stored on your device
- Control: Manage cookie preferences through browser settings
- Delete: Remove existing cookies from your device
- Opt-Out: Disable non-essential cookies and tracking
7.2 Marketing Communications
Cookie-Based Marketing:
- Opt-out of marketing cookies to reduce targeted advertising
- Unsubscribe from email marketing triggered by website visits
- Control social media advertising through platform settings
- Request exclusion from retargeting campaigns
7.3 Exercising Your Rights
Contact Information:
- Email: [email protected]
- Phone: +91 - 9444444139
- Address: No. 19/35, V51 Situated on First Floor, Mount Road, Little Mount, Chennai-600015, Tamil Nadu, India
Response Time: We will respond to your requests within 30 days
8. Specific Cookie Details
8.1 First-Party Cookies
Technical Cookies:
Cookie Name: session_id
Purpose: Maintain user session
Duration: Session
Category: Strictly Necessary
Cookie Name: csrf_token
Purpose: Security protection
Duration: Session
Category: Strictly Necessary
Cookie Name: lang_pref
Purpose: Language preference
Duration: 1 year
Category: Functional
Analytics Cookies:
Cookie Name: _ga
Purpose: Google Analytics user identification
Duration: 2 years
Category: Performance
Cookie Name: _gat
Purpose: Google Analytics throttling
Duration: 1 minute
Category: Performance
Cookie Name: site_analytics
Purpose: Internal analytics tracking
Duration: 1 year
Category: Performance
8.2 Third-Party Cookies
Social Media and Advertising:
Platform: Facebook
Cookie: _fbp, fbq
Purpose: Conversion tracking and custom audiences
Duration: 90 days
Category: Marketing
Platform: LinkedIn
Cookie: li_sugr, lidc
Purpose: Campaign tracking and professional targeting
Duration: 90 days
Category: Marketing
Platform: Google Ads
Cookie: _gcl_au, _gac_*
Purpose: Conversion attribution and remarketing
Duration: 90 days
Category: Marketing
9. Cookies for Business Services
9.1 Software Development Services
Client Project Cookies:
- Purpose: Manage development environment access and testing
- Duration: Project duration plus 30 days
- Security: Encrypted and access-controlled
- Data: Session management and authentication tokens
9.2 Email Hosting Services
Email Service Cookies:
- Purpose: Webmail access and configuration management
- Duration: Session-based with optional “Remember Me” (30 days)
- Security: Multi-factor authentication and encrypted storage
- Data: Login status and user preferences
9.3 Server Management
Client Portal Cookies:
- Purpose: Server monitoring dashboard and management interface
- Duration: Session-based for security
- Security: Role-based access control and audit logging
- Data: Authentication status and interface preferences
9.4 Research & Development
R&D Platform Cookies:
- Purpose: Collaboration tools and development environment access
- Duration: Based on project requirements (typically 6 months)
- Security: Project-specific access controls
- Data: User roles, project access, and collaboration preferences
10. Cookie Policy Updates
10.1 Policy Changes
We may update this Cookie Policy to reflect:
- Technology Changes: New cookie technologies and tools
- Legal Updates: Changes in Indian data protection laws
- Business Evolution: New services and marketing approaches
- User Feedback: Improvements based on user concerns and suggestions
10.2 Notification Process
Update Notifications:
- Website Notice: Prominent banner or notification on our website
- Email Notification: Direct communication to registered users
- Version Dating: Clear indication of last update date
- Change Summary: Highlight of material changes made
10.3 Continued Use
Continued use of our website after policy updates constitutes acceptance of the revised Cookie Policy.
11. Contact Information and Support
11.1 Cookie-Related Inquiries
Technical Support:
- Email: [email protected]
- Phone: +91 - 9444444139
- Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Privacy Officer:
MANUPATI PRIVATE LIMITED
Privacy Officer
No. 19/35, V51 Situated on First Floor
Mount Road, Little Mount
Chennai - 600015, Tamil Nadu, India
11.2 Complaint Resolution
Internal Process:
- Direct Contact: Reach out to our support team
- Investigation: We will investigate your concerns promptly
- Resolution: Provide clear response and corrective actions
- Follow-up: Ensure your concerns are fully addressed
External Options:
- Data Protection Authority: Contact relevant Indian authorities
- Consumer Forums: Pursue complaints through consumer protection mechanisms
- Legal Recourse: Seek remedies under applicable Indian laws
12. Additional Resources
12.1 Educational Information
Understanding Cookies:
- Browser Help: Most browsers provide cookie management guides
- Privacy Settings: Platform-specific privacy control instructions
- Digital Literacy: Resources for understanding online privacy
Industry Standards:
- Indian Computer Emergency Response Team (CERT-In): Cybersecurity guidelines
- Data Security Council of India (DSCI): Privacy best practices
- Internet and Mobile Association of India (IAMAI): Digital advertising standards
12.2 Related Policies
Additional Documentation:
- Privacy Policy - Comprehensive privacy information
- Terms of Service - Website and service terms
- Service-Specific Policies - Detailed terms for individual services
13. Compliance and Governance
13.1 Regular Audits
Cookie Compliance Review:
- Monthly: Technical cookie audit and inventory update
- Quarterly: Legal compliance review and policy assessment
- Annually: Comprehensive privacy and cookie policy review
- As Needed: Updates based on legal changes or business requirements
13.2 Staff Training
Employee Education:
- Privacy Awareness: Regular training on data protection and cookie usage
- Technical Training: Proper implementation and management of cookies
- Legal Updates: Stay current with Indian data protection requirements
- Customer Service: Handling cookie-related user inquiries
13.3 Third-Party Management
Vendor Oversight:
- Due Diligence: Verify third-party cookie and privacy practices
- Contractual Requirements: Ensure vendors meet our privacy standards
- Regular Assessment: Monitor third-party compliance and security
- Incident Management: Coordinate response to third-party cookie issues
Important Notice: This Cookie Policy is designed to comply with Indian data protection laws as of the effective date. For specific legal advice regarding cookie compliance, please consult with qualified legal counsel.
Cookie Preference Center: You can manage your cookie preferences by contacting us or through your browser settings.
© 2025 MANUPATI PRIVATE LIMITED. All rights reserved.
Last reviewed and updated: March 1, 2025