Terms of Service
Effective Date: February 1, 2024
Last Updated: March 1, 2025
1. Company Information
These Terms of Service (“Terms”) are entered into between you (“Client”, “You”, “Your”) and MANUPATI PRIVATE LIMITED (“Company”, “We”, “Us”, “Our”), a private limited company incorporated under the Companies Act, 2013.
Company Details:
- Name: MANUPATI PRIVATE LIMITED
- CIN: U62099TN2023PTC161160
- Registered Address: No. 19/35, V51 Situated on First Floor, Mount Road, Little Mount, Chennai-600015, Tamil Nadu, India
- Contact Email: [email protected]
- Contact Phone: +91 - 9444444139
2. Acceptance of Terms
By accessing our website, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
3. Prohibited Activities and Security
3.1 Security Testing and Vulnerability Scanning Prohibition
UNAUTHORIZED SECURITY ACTIVITIES ARE STRICTLY PROHIBITED. Without explicit written authorization from MANUPATI PRIVATE LIMITED, you are expressly forbidden from:
Network Security Testing:
- Port scanning of our servers, websites, or network infrastructure
- Vulnerability scanning or security assessments of our systems
- Network enumeration or reconnaissance activities
- Unauthorized penetration testing or ethical hacking attempts
Application Security Testing:
- Web application vulnerability scanning (SQL injection, XSS, etc.)
- API security testing or fuzzing
- Authentication bypass attempts
- Session hijacking or token manipulation
Infrastructure Security Testing:
- Server security assessments or configuration analysis
- Database security testing or unauthorized access attempts
- Cloud infrastructure security probing
- DNS manipulation or subdomain enumeration
3.2 Cybersecurity Attack Prohibition
You are strictly prohibited from engaging in any form of cyberattack, including but not limited to:
- Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks
- Malware distribution or deployment
- Data breaches or unauthorized data access
- System infiltration or unauthorized system access
- Social engineering attacks against our employees or clients
3.3 Legal Consequences
VIOLATION OF THESE SECURITY PROHIBITIONS MAY RESULT IN:
- Immediate termination of services and legal action
- Criminal prosecution under applicable Indian cybersecurity laws
- Civil liability for damages and losses incurred
- Reporting to relevant law enforcement agencies
- Permanent ban from accessing our services and platforms
Legal Framework: These prohibitions are enforced under the Information Technology Act, 2000, Indian Penal Code, and other applicable cybersecurity regulations.
3.4 Authorized Security Testing
If you wish to conduct legitimate security research or testing:
- Contact us at [email protected] with detailed proposals
- Obtain explicit written authorization before conducting any tests
- Follow responsible disclosure procedures for any findings
- Comply with all agreed-upon testing parameters and limitations
3.5 Data Scraping and Unauthorized Storage Prohibition
UNAUTHORIZED DATA EXTRACTION AND STORAGE ARE STRICTLY PROHIBITED. Without explicit written authorization from MANUPATI PRIVATE LIMITED, you are expressly forbidden from:
Data Scraping and Extraction:
- Web scraping, data mining, or automated extraction of our website content
- Harvesting of contact information, business data, or proprietary information
- Use of bots, crawlers, or automated tools to collect our data
- Systematic downloading or copying of our website content
- Screen scraping or content extraction for commercial purposes
Unauthorized Data Storage:
- Storing, caching, or archiving our proprietary data without permission
- Creating databases or repositories containing our information
- Retaining our data beyond the scope of authorized business interactions
- Sharing or redistributing our stored data to third parties
- Using our data for training artificial intelligence or machine learning models
Content and Intellectual Property Protection:
- Copying, reproducing, or distributing our website content without authorization
- Using our logos, trademarks, or branding materials without permission
- Creating derivative works based on our proprietary information
- Reverse engineering our software solutions or technical implementations
Legal Consequences of Data Misuse:
- Immediate termination of services and legal action for damages
- Prosecution under Information Technology Act, 2000 and Copyright Act, 1957
- Claims for intellectual property infringement and breach of contract
- Injunctive relief to prevent further unauthorized use of our data
Authorized Data Use:
- Legitimate business inquiries and service-related communications
- Data processing explicitly authorized in signed service agreements
- Use of publicly available information in accordance with stated terms
- Contact us at [email protected] for any data usage clarifications or permissions
4. Services Offered
Manupati Private Limited provides the following services:
4.1 Custom Software Development
- Bespoke software solutions tailored to client requirements
- Web application development
- Mobile application development
- System integration services
- Software consulting and architecture design
4.2 Email Services for Registered Entities
- Professional email hosting solutions
- Email security and management
- Email migration services
- Technical support for email systems
4.3 Server Management
- Cloud server management and maintenance
- Server monitoring and optimization
- Security implementation and updates
- Backup and disaster recovery solutions
- Performance optimization
4.4 Research & Development Activities
- Technology research and feasibility studies
- Proof of concept development
- Innovation consulting and technology assessment
- Emerging technology evaluation and implementation
- Custom R&D solutions for technological advancement
- Technical documentation and research reports
5. Service Engagement and Contracts
5.1 Service Agreements
All services are provided based on written agreements between the Client and the Company. These Terms serve as the general framework, while specific project terms, deliverables, timelines, and compensation are detailed in individual Service Agreements or Statements of Work (SOW).
5.2 Proposal and Acceptance
- All engagements begin with a detailed proposal outlining scope, timeline, and costs
- Services commence only upon written acceptance of proposals and execution of Service Agreements
- Any modifications to agreed scope must be documented in writing
5.3 Client Responsibilities
- Provide accurate and complete project requirements
- Supply necessary access, credentials, and resources in a timely manner
- Designate authorized personnel for project communication
- Provide timely feedback and approvals as outlined in project timelines
6. Payment Terms
6.1 Payment Methods
We accept payments through:
- NEFT (National Electronic Funds Transfer)
- UPI (Unified Payments Interface)
- Other mutually agreed electronic payment methods
6.2 Payment Schedule
- Payment terms are specified in individual Service Agreements
- Unless otherwise agreed, payments are due within 30 days of invoice date
- Milestone-based payments may be established for larger projects
6.3 Late Payments
- Late payment charges of 2% per month may be applied to overdue amounts
- Services may be suspended for accounts overdue by more than 60 days
- Legal action may be initiated for amounts overdue by more than 90 days
7. Intellectual Property Rights
7.1 Client’s Intellectual Property
- Clients retain ownership of their existing intellectual property
- Clients grant necessary licenses for us to perform contracted services
- We respect and protect client confidential information
7.2 Developed Solutions
- Ownership of custom-developed solutions is transferred to clients upon full payment, unless otherwise specified
- We retain rights to general methodologies, techniques, and know-how
- Third-party components remain subject to their respective licenses
7.3 Company Intellectual Property
- Our proprietary tools, frameworks, and methodologies remain our intellectual property
- Clients receive usage rights only as necessary for the delivered solutions
8. Confidentiality and Data Protection
8.1 Confidentiality
- We maintain strict confidentiality of all client information
- Non-disclosure agreements may be executed for sensitive projects
- Our team members are bound by confidentiality obligations
8.2 Data Protection
- We comply with applicable data protection laws including the Digital Personal Data Protection Act, 2023
- Client data is processed only as necessary for service delivery
- Appropriate technical and organizational measures protect client data
8.3 Data Security
- Industry-standard security measures protect client information
- Regular security audits and updates maintain protection levels
- Incident response procedures address any security breaches
9. Limitation of Liability
9.1 General Limitation
EXCEPT AS EXPRESSLY SET FORTH IN A SIGNED SERVICE AGREEMENT WITH CLEAR TERMS, THE COMPANY’S LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE SERVICES IS LIMITED TO THE AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.
9.2 Excluded Damages
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR:
- INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITIES
- DATA LOSS OR CORRUPTION (BEYOND RESTORATION FROM BACKUPS)
- BUSINESS INTERRUPTION OR SYSTEM DOWNTIME
9.3 Contractual Agreements Override
Where specific liability terms are agreed upon in signed contracts between the parties, such contractual terms shall supersede these general limitations.
10. Warranties and Disclaimers
10.1 Service Warranties
- We warrant that services will be performed with professional skill and care
- Custom software will function substantially in accordance with specifications
- We will rectify defects reported within warranty periods specified in Service Agreements
10.2 Disclaimers
- SERVICES ARE PROVIDED “AS IS” EXCEPT AS EXPRESSLY WARRANTED
- WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE
- NO WARRANTY IS PROVIDED FOR THIRD-PARTY SOFTWARE OR SERVICES
11. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters, epidemics, or pandemics
- Government actions, regulations, or restrictions
- Internet or telecommunications failures
- Cyber attacks or security breaches affecting infrastructure
12. Termination
12.1 Termination by Client
- Clients may terminate services with 30 days written notice
- Payment is due for all work completed up to termination date
- Deliverables completed will be provided upon payment
12.2 Termination by Company
- We may terminate services for material breach after 15 days written notice
- Immediate termination allowed for non-payment or illegal activities
- All company property and access credentials must be returned
12.3 Effect of Termination
- Confidentiality obligations survive termination
- Payment obligations for completed work remain due
- Intellectual property transfers occur upon full payment
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of India and the State of Tamil Nadu.
13.2 Jurisdiction
All disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
13.3 Dispute Resolution Process
- Negotiation: Parties will first attempt good faith negotiations
- Mediation: If negotiation fails, disputes may be referred to mediation
- Arbitration: Complex disputes may be resolved through arbitration under the Arbitration and Conciliation Act, 2015
- Litigation: Final recourse to Chennai courts as specified above
14. Compliance and Legal Requirements
14.1 Regulatory Compliance
- We comply with applicable Indian laws including IT Act 2000, Companies Act 2013
- Services are provided in accordance with industry standards and best practices
- Clients are responsible for compliance with their industry-specific regulations
14.2 Tax Compliance
- All invoices include applicable taxes as per Indian tax laws
- Clients are responsible for any additional taxes in their jurisdiction
- TDS (Tax Deducted at Source) will be handled as per Income Tax Act provisions
15. General Provisions
15.1 Amendments
These Terms may be updated periodically. Continued use of services constitutes acceptance of revised terms. Material changes will be communicated with reasonable notice.
15.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
15.3 Entire Agreement
These Terms, together with specific Service Agreements, constitute the complete agreement between the parties, superseding all prior understandings.
15.4 Assignment
Clients may not assign rights or obligations without our written consent. We may assign our rights and obligations with reasonable notice.
15.5 Survival
Provisions relating to payment, confidentiality, intellectual property, limitation of liability, and dispute resolution survive termination of these Terms.
16. Contact Information
For questions about these Terms of Service or our services, please contact us:
MANUPATI PRIVATE LIMITED
No. 19/35, V51 Situated on First Floor
Mount Road, Little Mount
Chennai - 600015, Tamil Nadu, India
Email: [email protected]
Phone: +91 - 9444444139
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Important Notice: These Terms of Service constitute a legally binding agreement. By engaging our services, you acknowledge understanding and acceptance of all terms outlined herein. For specific project requirements, additional terms may apply as detailed in individual Service Agreements.
Disclaimer: This document is provided for informational purposes. For legal advice specific to your situation, please consult with qualified legal counsel.
© 2025 MANUPATI PRIVATE LIMITED. All rights reserved.
Last reviewed and updated: March 1, 2025